CROWNE PLAZA MEMPHIS DOWNTOWN BY IHG | Stay downtown in Memphis

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Hotel Overview

300 North Second Street, Memphis, Tennessee, United States, 38105

Crowne Plaza Memphis Downtown By Ihg - Pet-friendly hotel with free downtown shuttle near Beale Street

Located in downtown Memphis, this hotel is across from the Renasant Convention Center and a mile from Beale Street. The property offers a 24-hour Fitness Center with cardio and training equipment, an outdoor pool, and an on-site restaurant, Notes & Provisions, serving Southern comfort food. Guests have access to a complimentary shuttle within a three-mile radius, covering Beale Street and FedEx Forum. The hotel features eight meeting rooms, including a 2,300-square-foot ballroom. Nearby attractions include Bass Pro Shops at the Pyramid and the Memphis Rock 'n' Soul Museum.

Additional perks of the hotel

Complimentary downtown shuttle service within a 3-mile radius

Pet-friendly accommodations with a pet walking area

Outdoor patio with dining available year-round

24-hour business center with printing and scanning services

Accessible rooms and facilities compliant with ADA standards

Guest Rooms

Rooms at Crowne Plaza Memphis Downtown include premium bedding, air conditioning, free Wi-Fi, flat-screen TVs, refrigerators, and in-room safes. Some rooms offer views of downtown Memphis and St. Jude Children's Hospital. Accessible rooms feature grab bars, handheld showers, and portable bathtub seats.

Other conveniences

Seven pillows per bed

Work desk with numerous plug outlets

Coffee-making facilities

Ironing facilities and heating

AM/FM alarm clock

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Standard King Room City View

Max:

2 persons

28 m²

Bed options:

1 King-size bed

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Junior King Suite Sofa Bed

Max:

2 persons

33 m²

Bed options:

1 King-size bed and 1 Sofa bed

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One-Bedroom Suite Sofa Bed

Max:

2 persons

28 m²

Bed options:

1 King-size bed and 1 Sofa bed

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Transportation Tips

Transportation Options

City Centre

Memphis 4.0 km

Airports

Memphis International (MEM) 16.1 km

Jonesboro Municipal (JBR) 109.4 km

Bus

Bus stop100 m

Amenities

Thoughtful hotel amenities for a comfortable stay

Free Wi-Fi

Parking

USD 22 per day

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Housekeeping
Laundry
Shops/Commercial services
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Hotel Location

300 North Second Street, Memphis, Tennessee, United States, 38105

Map view

300 North Second Street, Memphis, Tennessee, United States, 38105

City landmarks

Landmark

Beale Street

1.5 km

Landmark

Sun Studio

2.1 km

Museum

Magevney House

610 m

Landmark

AutoZone Park

1.2 km

Stadium

Memphis Pyramid

860 m

Museum

Woodruff-Fontaine House

1.5 km

Museum

Slave Haven Underground Railroad Museum

1.5 km

Landmark

The Peabody Ducks

1.2 km

Museum

National Civil Rights Museum

2.1 km

Landmark

Belz Museum of Asian and Judaic Art

1.4 km

Stadium

FedExForum

1.5 km

Landmark

Statue of Elvis

1.8 km

Museum

Memphis Rock 'n' Soul Museum

1.6 km

Theatre

Orpheum Theatre

1.6 km

Museum

Memphis Music Hall of Fame

1.4 km

Landmark

Confederate Park

1.0 km

Park

Mud Island River Park

2.6 km

Landmark

The Cotton Museum at the Memphis Cotton Exchange

1.2 km

Landmark

Mallory-Neely House

1.2 km

Landmark

Mississippi River Museum at Mud Island

2.6 km

Landmark

Ducks Unlimited Waterfowling Heritage Center

1.1 km

Park

Court Square

770 m

Museum

Blues Hall of Fame

2.1 km

Landmark

Beale Street Entertainment District

1.6 km

Landmark

Beale Street Landing

2.1 km

Nearby

Event hall

Memphis Cook Convention Center

490 m

Museum

Fire Museum of Memphis

570 m

155 Market Ave

Saint Mary's Catholic Church

140 m

Church

Saint Peters Catholic Church

370 m

Park

Martyrs Park

260 m

Restaurants

Qahwa Coffee Bar

690 m

109 N Main St

Willie Moore's Restaurant & Lounge

700 m

109 N Main St

Wrapzody Gourmet Wrapz Deli & Desserts

730 m

99 N Main St located between Adam & Jefferson St.

Subway

780 m

61 South Second Street Suite 160

Roxie's

860 m

520 N 3rd St

Lenny's Sub Shop

1.0 km

153 S Main St

Havana's Pilon

910 m

143 Madison Ave

Court House Deli

900 m

109 S Court Ave

Guest Reviews & Ratings

What Guests Are Saying?

4/5 based on 1741 reviews

#27 of 151 hotels in Memphis based on Tripadvisor

Victor

United States, May 2024

6.6/10

The hotel had great service and a convenient location but had issues with the room readiness and privacy. The bathroom was lovely, but the overbooking problem led to inconveniences. The staff was welcoming and friendly, but there were disturbances due to room allocation mistakes.

Rooms

6.0

The room was supposed to be ready by 3:00 pm, but it wasn't, causing delays and privacy issues. The bathroom was especially beautiful.

Service

8.0

The service was great with friendly employees and excellent food. The valet service stood out, being very informative and welcoming.

Location

7.0

The location was easy to access attractions and a short Uber ride away from entertainment spots. However, there was limited convenient shopping nearby.

Dining

5.0

The dining experience was a bit pricy and disappointing, with limited options and cold dishes in the hotel restaurant.

Facilities

5.0

The facilities were inconsistent due to overbooking issues and disturbances in room allocation.

Caroline

United States, February 2024

6.2/10

My stay at the hotel was a mixed experience. While the staff was friendly and accommodating, the room had a strong smoke smell which appeared to have been masked by air fresheners. The damp atmosphere was not very pleasant, especially for the first night of my booking.

Rooms

5.0

The room I stayed in had a noticeable smoke smell that seemed to have been covered up by excessive air fresheners, creating a perfume-heavy atmosphere. Additionally, the room felt damp, which made the stay less comfortable.

Service

7.0

The service at the hotel was a bit hit and miss. While the front desk staff, especially Darian, were helpful and cheery, the attempts to address the issues with the room were not entirely satisfactory.

Location

6.0

The hotel's location was convenient with a free shuttle service to popular tourist spots. However, it was a bit far from Beale Street and the layout was not the best organized.

Dining

6.0

The breakfast experience was underwhelming with limited options, especially when I arrived late and found little left. Despite this, the selection of hot and cold food at the buffet was good.

Facilities

7.0

The facilities at the hotel were decent, with the pool and gym area standing out. However, the breakfast service could have been more efficient in terms of replenishing items.

Philip

United States, December 2023

6.6/10

My stay at the hotel had its ups and downs. The rooms were good and comfortable, but there were maintenance issues that needed attention. The service was friendly, but the dining experience left something to be desired. The location was convenient, but some improvements could enhance the overall guest experience.

Rooms

6.0

The rooms were spacious and comfortable, providing a great night's sleep.

Service

8.0

The staff was kind and always smiling, making me feel welcomed throughout my stay.

Location

7.0

The location was convenient for accessing tourist attractions and exploring the city easily.

Dining

5.0

The dining experience was a bit disappointing with cold and unappetizing options.

Facilities

5.0

The facilities were average with room for improvement.

Tom

United Kingdom, June 2023

7.8/10

The hotel offers spacious rooms with excellent WiFi service and a comfortable atmosphere. However, the strong perfume smell in the room was a downside during my stay, indicating a possible smoking history that housekeeping tried to cover up.

Rooms

7.0

The room was large and comfortable, with excellent WiFi service, but it seemed to have been smoked in and heavily scented with perfume/air freshener. Housekeeping only serviced the room once during my 3-night stay.

Service

8.0

The staff was very friendly and patient, making the overall experience pleasant despite some delays. However, housekeeping services were not available until later the next day.

Location

7.0

The hotel's location was convenient for accessing local restaurants and attractions, though it was a bit out from the city center. The free shuttle service was a plus, although waiting times could be a bit long.

Dining

8.0

The dining experience was above average, especially the complimentary breakfast and omelet bar. The homemade jams were a nice touch, but there were additional charges like tourist fees that were a bit unexpected.

Facilities

9.0

The hotel offers a range of facilities including dining options, laundry services, and complimentary shuttle services, enhancing the overall convenience for guests.